Re: Need to rant
Quote:
Originally Posted by MissC89
no matter WHAT your opinion is, you NEVER tell the customer that what they want is "flimsy and not as good as something else because it isn't as big". That is terrible customer service
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I bet her boss would not be happy that she is losing sales because she is probably turning customers off what they were there to buy, especially if they haven't made up their mind and are new to reptiles.
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Mama of: 0.1.1 BRB, 0.0.1 BP, 0.0.1 Fl. King Snake, 0.0.1 Jungle Carpet Python, 0.1 Bearded Dragon, 0.0.4 RES, 1.0 Rat, 0.1 mouse, 0.1 hamster, 0.1 Boxer/Rottie mix, 0.1 Blue Tick Coon Hound, 1.0 Dachshund, 1.0 Boxer, 3.2 cats, 30 gallon aquarium, 2.0 children, and last but not least 1.0 spouse
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