Where do you put all those sweet little carnivore worms?

[reptiledude987]

I must say I love where this thread has gone. Also nice to hear I'm not the only one on here who deals with stupid/bitchy ppl all day

[Minkness]

Lol we should have a call center thread where we can tell stories and rant lol.

[Aaron_S]

Originally Posted by Minkness

Lol we should have a call center thread where we can tell stories and rant lol.

Can I rant about how horrible they are when you call into them for help?

[Kuamata]

Originally Posted by Aaron_S

Can I rant about how horrible they are when you call into them for help?

Haha, all the ones that got me and that I could help were always really happy. I frequently got asked if they could reach me personally the next time they needed assistance, but all the locations I worked for were the kind where you were just routed an inbound call at random, no way of someone personally calling you. I was ranked #15 top CSR out of 320 representatives on site, at Obamacare, and #1158 best out of 15000+ nationwide. Got 5/5 scores on everything but what we called PPoM, basically not apologizing enough. I stopped doing it for -everything-, like what they wanted, because in my prior positions people got really mad when I constantly apologized. :/

[reptiledude987]

Oh yes I'm sure we all have some stories from both ends of the phone. As a consumer I know how it is too because I hear the dumb stuff our agents say also.

[millertime89]

That needs to be a thread. I work in a call center too right now (new job in two weeks!) and I've got some stories that I could share...