Ok, I actually called the guy myself. Got tired of waiting for an answer.
She's on small rats.
My thermostat came in today and, if the tracking order I'm seeing is the right one, the mat should come in tomorrow. Meanwhile the tank is holding up perfectly but I'm going to go ahead and switch out the lights for the mat/thermostat combo and monitor it.
I have a little more time to work with due to some unforeseen circumstances. Apparently that man's store was robbed last night by an employee he thought he trusted(was a manager). Apparently my snake was stolen but has been found and retrieved and is doing fine. Now he just needs to get ahold of some shipping equipment. I'm just happy my snake is ok... I was so alarmed when I was told she was stolen.