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Old 02-21-12, 06:54 PM   #1
Skumbo
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Re: The local petco...

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Originally Posted by millertime89 View Post
the thing is, I've been to other PetCo's where they do treat the animals right, and this one local to me usually has acceptable (if not ideal) setups. So if the community were to go this route, how would he identify specific stores?
*shrug* if they're doing stuff right that's a good thing.. but if you have a lot of customers across a lot of stores complaining about animal housing, the higher ups will take notice, my father is a franchisee and he hears about any consistent issues with customers, no matter how small.

Petco is a franchise, so they have franchisees who most likely look over 5-20 stores each, usually within the same areas, so if one are has all good petcos, usually its the franchisee's doing as they are in charge of all the hiring/firing of managers/etc.

This will apply to bad ones as well, they will hear from each manager that people are complaining about their reptile employees and will order them to make it right at risk of losing money.
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Old 02-21-12, 09:05 PM   #2
Strutter769
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Re: The local petco...

I had a similar experience today. PETCO had three (3) Ball Pythons in what was maybe the equivalent of a 20L enclosure, one hide, a bowl of water (big enough for one of the snakes) with an aspen substrate. Worse, each python had a significant amount of shed retained. When I got to the checkout I asked, who takes care of the reptiles and amphibians. "We all do." she said. I politely said "Well you're not doing a very good job on the Ball Pythons." After explaining to her the above, she kindly smiled and said "Ok, thank you."

We'll see. One of us is in the area pretty often, so I'm thinking of appointmenting myself Secret Shopper, and check in on those BP's.

Last edited by Strutter769; 02-21-12 at 09:06 PM.. Reason: typi
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