Heh, don't let first impressions fool you
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I can be one of the meaner dogs in this bunch. But so long as people are looking for help and actually absorbing the info they get it's all good. I do however have pretty much zero tolerance for ignorant, hipocritical or just plain dense people
But try not to stress too much about the not eating f/t a lot of people have to go through the same thing. Stunned or Fresh Killed is a good transition for her to go from live to f/t as well. Keep trying and if you can weigh her occasionaly and monitor her weight. So long as she's not losing much she's ok. Some balls just refuse to eat F/T at all, it happens but not often.
Check the husbandry stuff, make sure temps and humidity are good and she has a good snug hide on both ends of her enclosure and she'll be fine i'm sure. I'd also suggest picking up the Ball python manual from AVS. (Advanced Vivarium Systems) It's a good book to start with for the basics. But sticking around here does a good job too.