Re: How to fix this temperature issue?
First off, welcome to the forum and the wonderful world of snake keeping!!
First, the thermostat probe goes OUTSIDE the tank, sandwiches between the glass and the UTH. Leaving it inside can be dangerous, as it can and will be moved, peed on, etc... causing inaccurate readings and potentially dangerous heat spikes.
Second, you should be reading the actual glass surface and not the substrate because your snake will burrow and push the substrate around, which would allow the snake to rest on the actual surface.
Third, a UTH is there solely to provide a hot spot to aid in digestion and not for ambient temps. So unless the room your snake is in remains at a constant temp in the mid 80s you'll need an additional heat source. You could use a heat lamp with a bulb or a CHE (ceramic heat emitter) or a RHP (radiant heat panel). They all have pros and cons, so research them all and decide which is best for you.
Lastly, those dial style analogs thermometers are unfortunately junk. They are wildly inaccurate and can be off by as much as 15 degrees.
I suggest a digital hygrometer/thermometer combo to read temps and humidity. I use Accurite brand (as many keepers do) which can be found online or at Wal-Mart for about $10. I have 2 in each of my enclosures, one on each end.
Good luck and feel free to ask any questions you may have. We're happy to help.
Also, read, read, read and read some more. The more we know about or pets the better we can care for them.
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