Getting Shipping Boxes

[Albert Clark]

Originally Posted by bigsnakegirl785

So the website isn’t very clear, and I can’t find any answers online. I was wondering how long it takes after receiving an order to get an insulated box and other items from Reptile Express? I’m trying to make the label, but I don’t know what day to put on it. I was hoping to ship tomorrow, but I’ve been trying to figure out the shipping between shifts at work and I haven’t found my answers anywhere.

Also, how should I figure out the weight for the box? Is it just the weight of the snakes, or do I have to figure out the box’s weight, too? If the box is included, do I wait until after the box gets here and weigh everything?

Try going to "Ship Your Reptiles" for all your shipping questions and details. They have quite a bit on "FAQ" concerning shipping. Best to ship the same day you make the label but usually labels are valid for 30 days and Fedex will update the date once its scanned at the departing destination. The weight of the animal is more important than the weight of the empty box though. Approximations are acceptable as long as it's not a gross distortion.