A bit of help? Don't trust pet shop.

[havoc_vulture]

What kind of enclosure is the ball python in now?
When I did use hest pad my ball was in a glass enclosure and the pad was outside of the tank under him.
At the moment my ball pythons and retic are on cypress mulch mixed with zoo med (i think it's zoomed) forest floor. It hold humidity well and they like to play around in the stuff. I use heat lights though but that's because of my enclosure
Not hest rocks either