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My fiancee and I have encountered similar ignorance at a local pet store. We are doing what we can for the animals there. We go there often and try to educate the staff. The had a ball python in today and was in extremly poor condition. It has two burn marks on it, most of its prior shed is still on it in bits, and it has mites. It is also half the weight it should be. It's spine is clearly visible. We were told it was aggressive and would not eat. The lady at the store knows us, and lets my fiancee handle snakes, so he easily picked it up and held it for a while, with no aggression at all from the snake. She admits she knows very little about reptiles, and was eager to hear what he said on how to care for the poor animal. (she seems to be the only one in the store who cares) Needless to say my fiancee and I were extremely upset. We are going back tomorrow to check on the snake.
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