Bit of a problem

[Randolph]

My BCI was feeding fine, handling fine, and generally very happy. I've had her for a few months she only a few months and has yet to refuse a meal. Then one day she did, i was kinda busy that day so i decided to try the next day. That's when i noticed that her eyes were getting cloudy, so i figured that she was in a shed cycle, so i left her alone for a few days. Well about 5 days passed and still no shed and her eyes were still cloudy. Today makes it 10 days since i last handled her and 15 since she last ate and she wouldn't eat today either. Her eyes are no longer cloudy but i have yet to see any shed. What should i do? I am very confused, and scared. My friend told me to feed it an alive mouse, but up to this point she has been eating frozen with no problems. Can someone help me out please!!!!!!