Microclimate customer service

[shaunyboy]

i just wanted to let folk know how good a customer service Microclimate has.....

i wrote an e mail to the company late last night,telling them about some thermostat failures i had...

this morning an e mail was waiting for me,saying..

send the stats back with a £5 note for the return carriage.and..

we will fix the stats and send them back to you..

no questions,no arguement..

just send them to us,and we will send you them back 100% fixed

thank you microclimate

cheers shaun