They used to be a good company, then they quit making cages for a while. Some new people bought the cage business and started making cages again, but have run the company into the gound.
Personally, I would buy older used Neos, but I would not touch one of the new ones that were produced by the new owners, as I have yet to hear of a single satisfied customer.
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"To truly rescue an animal one has to provide long-term care that guarantees the animal's security for its natural life, because rescuing is more than removing an animal from a bad situation. Rescue involves restoring and preserving the animal's dignity for its natural life without stress, and this includes conserving the species as a whole for generations to come." (Brian Werner, founder TMLF / TCWR)
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