If you had been handling any prey items then it is possible for the snake to react by striking, also it could just be very hungry. Offer it something if you have not already. Snakes have bad vision anyways, particularly when in shed, so if it is hungry, mistaking your hand as a prey item isnt that surprising. I wouldnt worry about a snake hook just yet. When was the last time you fed the snake.
You can get a cheap humidity gauge to tell you the relative humidity of your enclosure, and make sure it is 50-70 percent. Keep it in that range and you shouldnt have a bad shed.
Humid hides are also a great solution, you can do a search on this site for "humid hide" and turn up a lot of great posts about ways to make them.
If this snake is being tempermental and striking, it could be a sign its husbandry is off, recheck your temps to be sure.
Artemis
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