exwizard
06-12-13, 03:44 PM
This is what Allie posted on Facebook and just in case anyone is waiting for a new enclosure from them, they're working on that.
"Hi All!! We would like to take a moment to address the current, lengthy lead times. While we love being as busy as we are, no one is more frustrated with or hates the lengthy lead times more than we do. The last thing we want to do is to ask our customers to wait this long for their units. We had a sudden explosion (more than the usual growth) in business this year as well as hitting a few bumps along the way. We have recently made several changes in the shop including some staff changes and new staff additions (who have proven to be very efficient and dependable thus far) in hopes of a remedy. We have staff working the shop days and nights, 7 days a week. While we are already seeing a difference in the amount of orders we are able to get out the door each day, it will take some time to see the benefits from the changes made and see a drop in the lead times. Once we get caught up, we should hopefully see the lead times start to dwindle. We would like to thank everyone for their extreme patience and understanding during the lengthy lead times and while we work to become more efficient. Have a great day!!"
"Hi All!! We would like to take a moment to address the current, lengthy lead times. While we love being as busy as we are, no one is more frustrated with or hates the lengthy lead times more than we do. The last thing we want to do is to ask our customers to wait this long for their units. We had a sudden explosion (more than the usual growth) in business this year as well as hitting a few bumps along the way. We have recently made several changes in the shop including some staff changes and new staff additions (who have proven to be very efficient and dependable thus far) in hopes of a remedy. We have staff working the shop days and nights, 7 days a week. While we are already seeing a difference in the amount of orders we are able to get out the door each day, it will take some time to see the benefits from the changes made and see a drop in the lead times. Once we get caught up, we should hopefully see the lead times start to dwindle. We would like to thank everyone for their extreme patience and understanding during the lengthy lead times and while we work to become more efficient. Have a great day!!"